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| General FAQs (billing,
sales, etc.) |
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| How does Monolithic bill for design and hosting services? |
Hosting:
Hosting fees are be billed automatically monthly or quarterly via
either credit card or checking account. If neither option is suitable,
and you need to pay by check, we will invoice you for either a 6 month
or 1 year block of hosting.
Our recurring billing periods always begin on the first of the month.
Sign-ups during a calendar month are charged a pro-rated amount along
with any other setup fees during the first month and then fall into
the next monthly or quarterly billing cycle from then on.
Design:
Design services are payable by check. Occasionally, arrangements can
be made with ongoing customers for other methods of payment..
For small jobs, changes and site additions, the customer is generally
invoiced after the work has been completed to their satisfaction.
| How much does it
cost to add pages to my site? |
Our standard hourly rate for HTML design and edits is $45 per hour.
We have a half hour minimum charge for all site alterations. There
is no specific per-page rate, all changes and additions are quoted
based on the time required to complete them.
Of course as a design or hosting customer, you also have the options
of either doing your own site changes or hiring an outside designer
to make modifications to your site. Contact
support if you need the FTP codes to your site.
| How can I maintain
my own site? |
Any changes can be made to your site if you or someone in your company
has the skills to make HTML edits and can FTP files to and from the
site. (Contact support
if you need the FTP codes to your site.)
We also support Microsoft
Frontpage on our Unix and NT servers. This low-cost page editing
program allows you to build and manage your site without any knowledge
of HTML code. We have many non-technical customers who have been successful
in managing their sites using this program. Contact
support if you would like Frontpage extensions setup on your hosting
account to allow you to use this program.
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