Hosting FAQs
For technical details, costs and ordering information make sure to visit our hosting storefront at www.WebhostingONE.net!

 How can I see how many "hits" my site has received?

Every hosting account comes with a "statistics package" that is used to track visitors to your site. To access this data, use your web browser to go to your home page and then type in "/stats" after your web address. For example:

     http://www.mycompanydomain.com/stats

Unix Accounts: you will then be prompted to enter your account username and password. Contact us if you need your username and password.

NT Accounts: you will then be prompted for the "Server ID". Enter your account username here and click the button to continue. Next you'll be prompted for your username and password, enter them and click "OK". Contact us if you need your username and password.


How do I configure email accounts, email forwarding and auto-responders?

To setup mail boxes, mail forwarding or autoresponders, e-mail support with the information for the setup that you need and we will take care of it ASAP and get back to you with your usernames and password.

POP Accounts
: There are two different kinds of e-mail accounts we can setup for you. "POP" mail accounts are actual mailboxes on our system that you can retreive mail from using Microsoft Outlook, Netscape, Eudora, etc.

Forwarding Accounts: Forwarding mail accounts look the same to your customers (for example: mike@mycompany.com) but they forward to another email account you already use. This is usefull for people who only want to check a single mailbox.


Tell me more about the particulars of Monolithic's hosting system.

Facility

Our server network is housed in a secure telco grade facility strategically located at the Los Angeles hub of telecommunications and Internet connectivity. Our building, formerly owned by Wells Fargo Bank, was designed from the ground up to be both physically secure and also a controlled environment for computer equipment.

Network

The network itself is fed via multiple OC-12 and OC-3 fiber connections directly to major bandwidth providers and ISP's. Built-in excess capacity and private peering relationships ensure an extremely high up-time, loads of bandwidth on-demand, and low transit latency.

Power

With 4,000 amps of battery backup, and four 1.5-megawatt turbo-charged generators, the facility can be separated from city water and power services and still remain fully operational for up to 28 days - the backup generators alone could power a city of 20,000 people.

Security

In order to gain physical access to our network, one would have to be admitted through three locked areas: a 24x7 manned security station, another 24x7 gateway manned by technical personnel and finally, into locked server cages.

Servers

We make use of Sun, Cobalt and Dell servers running Solaris, Linux and Windows 2000 Server in our hosting network. Even our virtual hosting clients enjoy the speed and reliability of dual processor, dual power supply, RAID 5 machines.


Can I register more than one domain to "point" to my hosting account?

Yes. The only requirement is that the domain name you want to point has our domain name servers listed in it. E-mail support to have us set this up for you.


What do I need a hosting account for?

A hosting account is required to make a web site available to visitors online. It is setup on a computer configured with server software that is connected to the Internet. The files that make up the web site are loaded onto the computer and visitors are then able to "see" the site with their web browser anywhere on the Internet.


How much does a hosting account cost?

The cost of a hosting account varies from around $10 per month to $100s per month depending on the disk space, transfer allotment and software configured on the server for it. The vast majority of web sites fit nicely within the cheaper variety of account. If you have any questions about what your site would require, contact support for more information.

For detailed information regarding our accounts and features, visit our hosting storefront, WebhostingONE.


How do I order a hosting account?

If you know what you need already you can order hosting service online from our hosting storefront WebhostingONE. If you have any questions about our hosting services or e-commerce configurations, contact sales for more information.