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| Web Site Management / Design FAQs |
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| How can I maintain my site? |
Any changes can be made to your site if you or someone in your company
has the skills to make HTML edits and can FTP files to and from the
site. (Contact support
if you need the FTP codes to your site.)
We also support Microsoft
Frontpage on our Unix and NT servers. This low-cost page editing
program allows you to build and manage your site without any knowledge
of HTML code. We have many non-technical customers who have been successful
in managing their sites using this program. Contact
support if you would like Frontpage extensions setup on your hosting
account to allow you to use this program.
| How much would it cost to make some changes and updates to
my site? |
Our standard hourly rate for HTML design and edits is $45 per hour.
We have a half hour minimum charge for all site alterations. There
is no specific per-page rate, all changes and additions are quoted
based on the time required to complete them.
Of course as a design or hosting customer, you also have the options
of either doing your own site changes or hiring an outside designer
to make modifications to your site. Contact
support if you need the FTP codes to your site.
Warning: You can damage or
erase the files of your site using FTP. Be careful!
FTP (File Transfer Protocol) requires some kind of client software
to connect to your web sites's FTP server. There are many different
programs to choose from. Many free trial FTP programs can be found
and downloaded from the Internet (for example: shareware.com)
if you search for "FTP client". Microsoft Internet Explorer
5.x also has a good FTP program built into it. (Search Help for "FTP"
in Internet Explorer for instructions.)
When you have some FTP software selected, you will then need 3 peices
of information, your server host name, your FTP username and your
FTP password. The server host name will always be the address of your
website, for example, www.mycompanysite.com. Contact
support if you need the FTP username and password for your site.
| How can I see how many "hits" my site has
received? |
Every hosting account comes with a "statistics package"
that is used to track visitors to your site. To access this data,
use your web browser to go to your home page and then type in "/stats"
after your web address. For example:
http://www.mycompanydomain.com/stats
Unix Accounts: you will then be prompted to enter your account
username and password. Contact
us if you need your username and password.
NT Accounts: you will then be prompted for the "Server
ID". Enter your account username here and click the button to
continue. Next you'll be prompted for your username and password,
enter them and click "OK". Contact
us if you need your username and password.
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